ShootGold™
SG
Home / Contact & Support

Contact & Support

24/7 WhatsApp Support Average Response: 15 mins · Support Hours: 24/7

Response Time

Under 15 minutes

Resolution Rate

98% First Contact

Support Hours

24/7 Available

Primary Support Channel

All support inquiries are handled through WhatsApp Business for fastest response times. Please save our support number for quick access.

Quick Links

6 sections

WhatsApp Business Support

Our primary and fastest support channel is WhatsApp Business. We provide 24/7 support for all inquiries through this platform.

Shoot Gold™ Support

Official WhatsApp Business Number

Phone Number

+91 91755 30834

Message on WhatsApp

Best Practices

  • • Include your account email
  • • Describe issue clearly
  • • Attach screenshots if needed
  • • Save our number as contact

Response Times

  • • Initial response: Under 15 min
  • • Technical issues: 1-2 hours
  • • Billing issues: 2-4 hours
  • • Complex issues: 24 hours

All Contact Methods

Choose the contact method that works best for you. WhatsApp is recommended for fastest response times.

WhatsApp Business

Primary support channel for fastest response

+91 91755 30834

Message Now

Email Support

For detailed queries and documentation

[email protected]

Send Email

Business Address

Registered office for official correspondence

Plot No. Gen-4/1, 13th Floor, Building Q2, Aurum Q Parc, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701, India

Support Hours & Response Times

Support Hours

WhatsApp Support 24/7

Available round the clock for urgent issues

Email Support Mon-Fri, 9AM-6PM IST

Response within 4-6 business hours

Emergency Technical 24/7

Platform-critical issues only via WhatsApp

Expected Response Times

15

Initial Response

WhatsApp messages typically answered within 15 minutes

4

Email Response

Emails answered within 4-6 business hours

2

Issue Resolution

Most issues resolved within 2 business days

Common Issues & Solutions

Quick solutions for frequently encountered issues. If your issue isn't listed here, contact us via WhatsApp.

Technical Support

For platform issues, bugs, or technical difficulties:

App crashes or freezes
Data synchronization problems
Performance or speed issues
Contact Technical Support

Billing Support

For payment, subscription, and refund inquiries:

Payment failures or declines
Subscription changes or cancellations
Refund requests or inquiries
Contact Billing Support

Need Immediate Assistance?

Our WhatsApp support team is available 24/7 for urgent issues.

Message on WhatsApp Send Email

Average Response Time

Under 15 minutes

via WhatsApp

Home Billing Legal Support